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Agent Comments about ANZCRO

30 July 2010
Just got a couple of quotes from Stephanie and just wanted to say how awesome she was!!! Asset to your team. If she wants to move to Newcastle Id take her on in a heart beat!
 

29 July 2010
Just want to give you a quick heads up.
Just spoke to Stephanie she is fantastic, great reservations staff member. Should be congratulated very helpful and patient. A great asset to your team.
Keep up the great work :)
 

7 July 2010
I am really impressed- thank you so much for the documents - that is really great service - 6 minutes!
 

15 July 2010
I have had wonderful help from the staff in Perth - couldn't have been more helpful - Javana  (sp?) (although new) was ever so helpful and so was Kim.  They are a credit to your company and represent you very well indeed.
The other comment I'd like to make is that your brochure is so user-friendly and is one of the best I have seen.  Well done all round.
I look forward to selling your product in the future to my passengers.
 

I just wanted to let you know I have been dealing with these ladies in your res team for a booking that has been a bit of a nightmare for them and they have been amazing! Helping me, confirming stuff, changing hotels, getting requests and confirms, following me up, letting me know about TTL's etc etc. Its been going on for about a week and a half - and the clients paid today.

Our office loves Anzcro and just wanted to let you know they do a super job in the res team. We avoid wholesalers who make it hard us, and love the ones who dont.

Just wanted to let you know, they are great and very helpful.
 

26 June 2010

I would like to let you know how much I appreciate the help of your staff.

Every time I have called Anzcro for Quotes and advice on NZ, they have been more than helpful and have helped me to provide the best and most thorough information possible. I recently went to NZ myself and everything which was recommended, and the advice which was given was more than I had expected.

Before I travelled to NZ I had to do a Quote for a client and after talking with one of your staff members (Kelly.G) I had the confidence to sell NZ ski without hesitation. She told me of all the hot spots and went out of her way to create the best possible Itinerary for the client (unfortunately the client had to post-pone until next year, but she is well informed for her future booking)

Kelly was not only helpful, but had the most pleasant manor which I, without a doubt, experience from every staff member when I call Anzcro.

I just wanted to send this e-mail as I know that people are quick to complain but not quick enough to say thank-you and appreciate good service. I believe that it is thanks to good customer service that we are all still in our jobs today, surviving the economy ‘crisis’.

Thank-you again to you and your team, and keep up the good work!!!
 

9 July 2010

Brynee handled a name change problem very professionally. Thank you ANZCRO
 

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Winter Magic 2010
More InformationCLICK HERE for our SKI FAQ's - The answers to frequently asked questions by first time skiers

For a list of all our current special offers and Ski Earlybird deals, please select from the following skifields locations below:
Mt Ruapehu Mt Ruapehu is home to the North Island's only two commercial ski areas Whakapapa & Turoa. The landscape provides a unique skiing experience in that it is an active volcano. GO to Mt Ruapehu page >
Mt Hutt Located at the foot of the Southern Alps approx 1.5 hours drive from Christchurch, Mt Hutt offers diverse terrain to suit extreme skiers on steeper challenges. GO to Mt Hutt page>
Cardrona Cardrona Alpine Resort is located 35mins drive from Wanaka & is renowned for great natural snow due to a higher elevation.
GO to Cardrona page>
Treble Cone Treble Cone is located approx 35mins drive from Wanaka & is the home of New Zealand's most exhilarating snow and winter experience.
GO to Treble Cone page>
Coronet Peak Coronet Peak, the South Island's most popular ski resort is just 25 mins from Queenstown with a cosmopolitan atmosphere, fantastic views and diverse rolling terrain for all ability levels. GO to Coronet Peak page>
The Remarkables Situated high in mountain ranges, approx 45mins drive from Queenstown, The Remarkables provides a spectacular, true alpine environment.
GO to The Remarkables page>


SKI LIFT SUPER PASS from $79 Adult, $46 Child per day!
Get more value, more choice & more fun with a
NZ Superpass
NZSuperpass
The NZSuperpass is the ski lift pass with a big difference - because it brings you the very best of New Zealand's South Island skiing and snowboarding, with the flexibility and variety of an activity pass. You choose what you want to do and when you want to do it!

Superpass Facts:
  • Can be redeemed at 14 South Island ski fields including Coronet Peak & The Remarkables in Queenstown, Mount Hutt in Methven and Treble Cone & Snow Park in Wanaka
  • Days do not have to be consecutive
  • Each day you can choose where & when you want to ski or snowboard
  • Plan the day according to the weather (or your hangover)
  • Sleep late and swap a day on the mountain for another activity
  • Maximise your fun with over 100 activites to choose from around Queenstown, Methven and Canterbury - examples include: Jetboating, Milford Sound Cruise, rafting, retail shopping, resturant meals and spa treatments
  • Note that this is a Lift Pass so you will still need Clothing and Equipment hire
  • Mt Hutt, Coronet Peak & Treble Cone - Children 6yrs and under receive free lift pass so only purchase a Superpass for 7-17 yr. olds. Remarkables 10 years and under receive a free lift pass

How to use your NZSuperpass:
  • Purchase any number of NZSuperpass coupons from 1-10
  • Redeem your travel agent voucher for NZSuperpass coupons booklet at either the Queenstown or Methven Snow Centres or Quest store in Wanaka
  • Present your coupon/s direct to the activity operator and sign a coupon in front of them
Note: In addition to a coupon you may need to pay an upgrade, this is indicated within each activity option listed - The operator will collect any additional upgrade amounts payable at the time you redeem your coupon with them.

Please note that Ski season length and snow conditions vary from year to year. Ski product is non-refundable.
Last Updated on Wednesday, 26 May 2010 11:01
 
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